there was a problem authenticating the ownership of this product uplay что делать
Не удалось установить владельца данного продукта Uplay
Если у вас есть игра от Ubisoft, то, возможно, вы сталкивались с подобной проблемой. Она обычно возникает, когда вы пытаетесь запустить свою любимую игру. И это при том, что игру вы купили через учетную запись Steam. Но при запуске игры вы все равно сталкиваетесь с этой проблемой. Причиной такого сбоя обычно являются ошибки в работе Uplay.
Существует несколько выходов из этой ситуации.
Перезагрузка клиентов
Вам нужно закрыть и Steam, и Uplay. А затем совершите перезагрузку обоих приложений. Это может решить вашу проблему.
Повторный вход в Uplay
В верхнем правом углу кликните по имени пользователя. Затем выбираете «Выйти». Повторно вводим адрес электронной почты и ваш пароль. Далее осуществляем вход.
Изменение пароля
Выходим из Uplay. Затем совершаем вход в аккаунт через браузер. В разделе управления аккаунтом находим функцию смены пароля. После того, как поменяли пароль, пробуем войти в систему уже через Uplay.
Запуск игры в Uplay
Если игра не открывается через Steam, попробуйте открыть ее через Uplay. Если у вас это получится, то можно совершить попытку и в Steam.
Обращение в службу поддержки
Если у вас Steam Share, и вы получили уведомление о сбое, то обратитесь в службу поддержки Ubisoft. Будет уместна проверка своей учетной записи и записи, с которой вы делитесь игрой.
Я надеюсь, что вышеперечисленные способы помогут найти решение вашей проблемы.
There was a problem authenticating the ownership of this product uplay что делать
Hey everyone just so you know, we are only able to provide support in English in these forums. If you need any help please translate your message into English and we will be happy to investigate further, thanks!
Надо перед тем как зайти в игру, зайти в uplay и потом уже запускать игру в steam
Ну естественно и тут ♥♥♥♥♥♥♥♥♥♥♥♥ нет. Сам ищу решение проблемы. ♥♥♥♥♥♥♥♥♥♥♥♥ юплей. Нельзя было что-ле игру чисто стимовской сделать? ♥♥♥♥♥♥♥♥♥♥♥♥. Ненавижу этих клонов платформ для игр.
Ну естественно и тут ♥♥♥♥♥♥♥♥♥♥♥♥ нет. Сам ищу решение проблемы. ♥♥♥♥♥♥♥♥♥♥♥♥ юплей. Нельзя было что-ле игру чисто стимовской сделать? ♥♥♥♥♥♥♥♥♥♥♥♥. Ненавижу этих клонов платформ для игр.
Короче, если данная проблема ещё актуальна, то просто заходите в Uplay > нажимаете на «Ваше имя пользователя» в правом верхнем углу и там будет сменить пользователя, выходите из аккаунта и после чего вводите свои данные и входите в Uplay, потом открываете стим и запускаете ещё раз игру, если ничего не изменилось, попробуйте, после всего выполненного перезапустить компьютер.
Thread: There was a problem authenticating ownership. | Forums
There was a problem authenticating ownership.
When I try to start the game through steam I opens the Uplay Launcher and try to start the game but when it’s loading it says the following: «There was a problem authenticating ownership of this product», and I have played the game around 1 year ago but that was on my old pc and I think I even had a different isp back then.
Did you change your uplay account?
Thing is that i don’t have the 2-Step Verification since my phone got bricked and the only thing i could to was to wipe it clean with a new os
Okay I got into the account on the website somehow and I need to know if I can turn the 2-**** Verification, this is the account I was talking about if you didn’t get it.
Are you referring to turning 2-Step Verification off?
If so, the Live-Chat team can support you with this
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Thread: PC»There was a problem authenticating the ownership of this product. » | Forums
«There was a problem authenticating the ownership of this product. «
«. Please contact customer support if you need help resolving this problem»
Well, I do need help. Although I think I may know what is causing the issue. I have 2 UPlay accounts and I brought The Division through Steam. I may have had my UPlay without The Division on online while I clicked «play» in Steam thus replicating this problem.
Help would be appreciated, sooner the better, I’m addicted to 1.3 patch 😉
Edit: problem rectified itself some how! Problem fixed!
I have the same problem but it aint resolving
Resolved by itself
Still getting the error «There was a problem authentication the ownership of this pro
I got this error yesterday but have not been able to get passed the Ownership issue. I was playing the game as normal, was doing a side mission with a mate and we both got stuck on a ladder going down into the subway area, the game glitched and could not even move the mouse or press escape, etc so had to end the game via task manager, so a dirty shutdown, could this have caused the issue?
I have followed Uplay support advice and deleted the file in the ownership folder in the cache but no joy!
Could this be a Steam issue? I am using The Division via a Steam Shared library from a housemates collection that I have access to and I log in to UPlay with my housmates Uplay login.
Does anyone have any ideas?
I got this error yesterday but have not been able to get passed the Ownership issue. I was playing the game as normal, was doing a side mission with a mate and we both got stuck on a ladder going down into the subway area, the game glitched and could not even move the mouse or press escape, etc so had to end the game via task manager, so a dirty shutdown, could this have caused the issue?
I have followed Uplay support advice and deleted the file in the ownership folder in the cache but no joy!
Could this be a Steam issue? I am using The Division via a Steam Shared library from a housemates collection that I have access to and I log in to UPlay with my housmates Uplay login.
Does anyone have any ideas?
Hi enforcer, welcome to the forums. The two others in this thread have said now that the problem resolved itself. Is this problem still happening for you? If so, I’d recommend you re-open your support ticket and continue the conversation with the support rep who was troubleshooting with you previously.
Thread: [PC]There was a problem authenticating the ownership of this product. | Forums
There was a problem authenticating the ownership of this product.
I have not played Rainbow six siege for a while.
I just finished reinstalling it.
I tried to open the game via steam, the uplay page popped up, asking me if I want to bind the following product to my ubisoft account. I cliked yes.
Now it says that it is having a problem authenticating the ownership of this product.
I tried changing my ubisoft password as a couple forum were suggesting. Didn’t work.
Hi there. Are you sure you are logged into the correct Uplay account that has R6S on it? The account you used to post this post does not actually have R6S activated on it, which means that it was activated on another Uplay account. To try to recover the account with R6S on it, you can contact the Ubisoft Support Facebook, Twitter, or make a ticket. Hope this helps
starting game: there was a problem authenticating the ownership
Same here didnt play anno 2205 for a whiel and now didnt work:
Starting game
There was a problem autheticating the ownership of this product.
but one window before it checked my dlcґs correct to the game.
i buyed it over steam
I got the same problem with the crew. The game was activated on my first account, but after a long time without playing, when i launch the game on steam, uplay asked me if i wanted to activate the game on the account. I said yes, but i saw after that the account wasn’t my principal account( that was a secondary account without game on it, i don’t remember having it).
On my principal account, i can download the game, it’s on my library, like all my other game i paid. I can see the key. But i can’t launch the game because of the «Authentication problem»
I can play the game on my other account, but i don’t want, i don’t have my save on it.
I tried with other game, when i launch them, uplay ask if i want to activate the game. I say no, and after that the other game work.
But the crew don’t work, because activation is on the other account.
Different uplay account
Is it possible that I loged via facebook when I was asked to open uplay the first time I open R6S via steam?
Because I only really have 1 email address that I use so I don’t see how I could have 2 Uplay and not notice it.. Might be a possibility tho. As you are Ubisoft Support Staff is there something that I can provide you related to my copy of R6S on steam so that you can see what Uplay acount is linked to it?
Thank you very much for your help.
Hi everyone!
To find help recovering your accounts, you can contact the Ubisoft Support Facebook or Twitter support pages with your account information. They can attempt to help you find your accounts. Thanks!
Restart both clients. It should work fine.
Had the same error, restarting uplay solved the issue for me
same issue
There was a problem authenticating the ownership of this product.
I’ve lost the account with R6S on it beause i haven’t log in that account for a long time, now i’ve made a new acc and reinstall my R6S and now when i try to launch the game it say There was a problem authenticating the ownership of this product. any ideas how to transfer game to my new acc?
TopbigNice, we can transfer the game, but you will lose progress. Please create a ticket if you would like a transfer.





