product information not valid что делать
How to fix product information not valid error on hp
You might be surprised after loading the BIOS of some HP and COMPAQ models with a message indicating that some device settings are missing
product information not valid hp
Serial Number Not Found
Product Name
Product Configuration
Product Serial Number
Product Number
In this lesson we will explain with pictures and simple steps how to fix this problem (invalid hp product information)
The most important steps you will take in this lesson :
1 – The first step: prepare the USB key in boot mode.
2 – The second step: Download “HP DMI Tool” on USB.
3- The third step: enter to the tool settings.
4- The last step: recover the lost parameters.
Note: In the first and second step, you will configure flash memory on your personal PC. Regarding the third and final step, we will move on to work on the other Laptop that has the problem.
1- The first step: Preparation of the USB key in boot mode:
In this step, you will use the “USB Disk Storage Format Tool” program to prepare the flash memory to be bootable. There are many programs to help you do this, but this program is simple and easy to use and does not need to be installed on the computer.
Place the flash memory in one of the USB ports on your computer (the program will delete all files from the USB drive, so it should not contain your important files).
Download the program from this link. After that, run the program as administrator.
A window will appear for you.
– You choose the flash memory in Device
– In File system, choose FAT32
– You mark Quick Format, Create DOS startup Disk and using internal MS-DOS system files.
– Then start the formatting process by pressing the Start button.
Immediately after pressing the Start button. An alert message will appear saying: “WARNING! ALL DATA ON THE USB … DEVICE WILL BE LOST!”
And if you are sure that the flash memory does not contain any important items, you can start the process by pressing the Yes button.
Once you press the button, the formatting process will start.
After the process completes, a message appears like this.
Entering flash memory, you notice the presence of two folders: DOS and TOOLS.
2 – The second step: Download the “HP DMI Tool” on USB:
In this step, you will download the “HP DMI TOOLKIT” files onto the USB key that we have previously prepared.
You can download the “HP DMI TOOLKIT” file from this link.
After downloading the tools files. You extract the HPDMI folder and the AUTOEXEC file from the zip file.
You send the HPDMI and AUTOEXEC folder to flash memory. After that you will see a message saying that there is already an AUTOEXEC file in the flash memory.
You press Confirm: to overwrite the file.
finally. You have configured the flash memory to work. Now you take out the USB drive and put it in the laptop that has the problem.
3- The third step: enter to the tool settings
After putting the flash memory into the laptop. You directly press the F9 button when the computer is booting, then you choose to boot from USB.
After that you will see the DOS page in this way.
You choose the type of keyboard (French – English) by typing the command “keyb” followed by a space then the type of keyboard. Either you add “fr” if it’s French, or you add “uk” if it’s English: for example, if you are using a French keyboard, you write “keyb fr”, then you press Enter.
After choosing the keyboard type, you type this command to enter the tool settings:
You type “DmiFit” and hit enter. A window appears with a set of parameters.
4 – The last step: recover the lost parameters:
In this step, you will enter all the missing parameters. But where will you get these parameters to enter them?
You will get all the lost settings on the back of the laptop, directly under the battery.
After you know where to take the settings:
You restart the laptop and you will notice that the problem is resolved.
NOTE: This method is only supported on the models below
Compaq : 320, 321, 325, 326, 420, 421, 620, 621, 510, 511, 610, 515, 516, 615
HP Compaq : 2230s, 6530b, 6530s, 6531s, 6535b, 6535s, 6730b, 6730s, 6735b, 6735s, 6830s, 6720t, 2210b, 2510p, 2710p, 6510b, 6515b, 6520s, 6710b, 6710s, 6715b, 6715s, 6720s, 6820s, 6910p, 8510p, 8510w, 8710p, 8710w, nc2400, nc4000, nc4010, nc4200, nc4400, nc6000, nc6110, nc6120, nc6140, nc6220, nc6230, nc6320, nc6400, nc8000, nc8230, nc8430, nw8000, nw8240, nw8440, nw9440, nx5000, nx6105, nx6110, nx6115, nx6120, nx6125, nx6130, nx6310, nx6315, nx6320, nx6325, nx6330, nx7000, nx7010, nx7300, nx7400, nx8220, nx8420, nx9420, tc4200, tc4400
HP EliteBook : 2560p, 2760p, 8465p, 8460p, 8460w, 8560p, 8560w, 8760w, 2540p, 2740p, 8440p, 8440w, 8540p, 8540w, 8740w, 2530p, 2730p, 6930p, 8530p, 8530w, 8730w,
HP : 420, 425, 620, 625, 4320t, 541, 2140, 4410t, 540, 550, 2133, 2533t, 500, 510, 520, 530
HP Mini : 5103, 5102, 5101
HP Pavilion : ze1000, zt3000, zt3200, zt3300
HP Presario : B1200, M2000, V1000, X1000, X1200, X1300, X1400
HP ProBook : 4230s, 4330s, 4331s, 4335s, 4430s, 4431s, 4435s, 4530s, 4535s, 4730s, 6465b, 6565b, 5330m, 6360b, 6460b, 6560b, 4320s, 4321s, 4325s, 4326s, 4420s, 4421s, 4425s, 4520s, 4525s, 4720s, 5220m, 5320m, 6450b, 6455b, 6550b, 6555b, 6440b, 6445b, 6540b, 6545b, 5310m, 4310s, 4311s, 4410s, 4411s, 44151s, 4416s, 4510s, 4515s, 4710s
Решено ноутбук hp 625 проблема с биосом
The following product information programmed into the system board is missing orinvalid
подскажите как исправить
Неисправности комьютеров Как найти дефект в компьютере Сигналы BIOS и POST Прошивка BIOS компьютера Схемы компьютеров и их блоков
Какие типовые неисправности в компьютерах?
Профессиональные мастера как правило знают все типовые дефекты и виды их проявления. Тем не менее кратко перечислим проявления для тех кто впервые попал на страницы форума:
Как найти неисправный элемент?
В двух словах не возможно указать всю методику поиска неисправности. Во первых необходимо определить неисправный блок. Для этого требуется понимать аппаратное устройство ПК, взаимную связь его отдельных блоков(модулей) внутри системного блока либо внешних устройств:
Что такое сигналы BIOS и POST?
Большинство мастеров знают, что БИОС-ы cовременных компютеров производят самотестирование при включениии. Обнаруженные ошибки сигнализируют звуковым сигналом и через внутреннюю программу POST (англ. Power-On Self-Test) — самотестирование при включении.
Как перепрошить BIOS?
Существует три основных способа обновления БИОС материнской платы:
Где скачать схему компьютера?
На сайте уже размещены схемы и сервисные мануалы. Это схемы на блоки питания, материнские платы, различные интерфейсы, и прочие. Они находятся в самих темах и отдельных разделах:
Elite Pad 900G1 Product Information no valid
When the tablet starts up the following screen appears,
Product information no valid
the following product information programmed int the system board is missing or invalid
System Board (00A0) Product Name
System Board (00A) Product Serial number,
System Board (00A) product Number,
System Board (00A) Product Family,
System Board (00A) CT nmber
Warranty expired March 2014
I got into the System Diagnostics and the only thing that is not reporting is: System Information.
How do I edit this with this so the correct information is displayed?
Why is this stopping Windows from loading?
Does this mean the internal MB is shot/doa and i need to replace it? All suggestions
I beleive the system informations like serial number and product number need to update in the bios.
For this you may have to contact the authorised serive provider in you place and get it done from them.
They should have a tool by using that they will be able to update the system informtions. system board replacement is not necessary. This tool is not available for public only ASP will have this tool.
Please reply for further queries.
I agree 100% with Mandy on this one! The system ID and other parameters are programmed into the Bios. This infomation includes a DPK (digital product key) that allows one to load the operating system. You should contact HP support concerning this poroblem, they should be able to help you.
Hello,
Use program HP BIOS Configuration Utility
You will need to contact HP support. HP BIOS Configuration Utility will not allow you to brand the device. To brand, you will need to contact HP technical support.
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belal adwan welcoem
When the tablet starts up the following screen appears,
Product information no valid
the following product information programmed int the system board is missing or invalid
System Board (00A0) Product Name
System Board (00A) Product Serial number,
System Board (00A) product Number,
System Board (00A) Product Family,
System Board (00A) CT nmber
Warranty expired March 2014
I got into the System Diagnostics and the only thing that is not reporting is: System Information.
How do I edit this with this so the correct information is displayed?
Why is this stopping Windows from loading?
Does this mean the internal MB is shot/doa and i need to replace it? All suggestions
The missing information should not stop the tablet from booting.
I work for an authorized service provider and have used the tool to put that information into a machine but the machine was still booting windows.
Even if your digital product key is missing Windows would still boot but after 35 boots she would get an error message saying you needed to input a key.
In your case you might need a motherboard, but your hard drive functionality is part of the motherboard so you would need to reload the operating system too.
For reference the digital product key only applies if you’re running Windows 8, Windows 7 does not use a digital key.
If my post resolves your issue please click the accepted as solution button under it.
To thank a Tech for a post click the thumbs up button under the post.
Product information not valid
need help with «Product information not valid» issue after device is turn ON before boot. There was no hw replacement.
Thak you in advance.
Sorry, I have no idea how you could obtain the correct details. These may be available in internal HP systems and can probably be seen by technicians, or if there is no specific information, some generic may be entered. No idea, sorry.
It’s the technician in the service centers who are more familiar with these specifics.
Welcome to the HP Support Community.
This is not a hardware problem, this is just missing branding information from the motherboard.
If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:
Hello,
bios / drivers are up to date. Any chance someone experienced with tool / utility for manufacturer data rewriting/renewing could help?
Hello,
bios / drivers are up to date. Any chance someone experienced with tool / utility for manufacturer data rewriting/renewing could help?
The problem is not that your drivers or BIOS are outdated. It’s a problem which can only be addressed by HP internal tool which is not available for the mass-public. Anything else which you may do is not official and at your own risk for breaking something (bricking the device).
Product information not valid
need help with «Product information not valid» issue after device is turn ON before boot. There was no hw replacement.
Thak you in advance.
Sorry, I have no idea how you could obtain the correct details. These may be available in internal HP systems and can probably be seen by technicians, or if there is no specific information, some generic may be entered. No idea, sorry.
It’s the technician in the service centers who are more familiar with these specifics.
Welcome to the HP Support Community.
This is not a hardware problem, this is just missing branding information from the motherboard.
If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:
Hello,
bios / drivers are up to date. Any chance someone experienced with tool / utility for manufacturer data rewriting/renewing could help?
Hello,
bios / drivers are up to date. Any chance someone experienced with tool / utility for manufacturer data rewriting/renewing could help?
The problem is not that your drivers or BIOS are outdated. It’s a problem which can only be addressed by HP internal tool which is not available for the mass-public. Anything else which you may do is not official and at your own risk for breaking something (bricking the device).